FAQ- Jiangsu Tianhuang Lighting Group Co., Ltd.

Q: 1. Can I have a sample order for solar light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: 2. What about the lead time?

A:Sample needs 2-5 days, mass production time needs 1- 2 weeks
Q: 3. Do you have any MOQ limit for solar light order?

A: Low MOQ, 1pc for sample checking is available.
Q: 4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Airline and sea shipping also optional.
Q: 5. How to proceed an order for solar light?

A: Firstly ,let us know your requirements or application. Secondly ,We quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places deposit for formal order. Finally, We arrange the production.
Q: 6. Is it OK to print my logo on solar light product?

A: Yes, we could print logo on the solar light. Please inform us formally before our production and confirm the design firstly based on our sample.
Q: 7: Do you offer guarantee for the products?

A: Yes, we offer 5 years warranty.
Q: 8: What is your after-sale policy?

The spare parts with bulk orders.If any components fail during the warranty period, we will promptly send replacements for free.

FAQ